Employee Relations Director

The Role

This is a leadership role responsible for delivering high-quality HR and Employee Relations advisory services across a large and complex national organisation. Leading a team of HR/ER Specialists, you'll ensure complex people matters are managed proactively, consistently, and in line with legislative requirements, while balancing risk, employee experience, culture, and wellbeing.

A key focus of the role is driving continuous improvement across People & Culture frameworks, policies, processes, systems, governance, templates, and leader resources. The successful person will play a hands-on role in coaching and developing both the advisory team and business leaders, building capability and confidence in managing people matters effectively.

Reporting to a senior ER leader, this role will also contribute to broader Employee Relations and Industrial Relations strategy, providing thought leadership and helping shape best-practice people solutions across the organisation.

Key Responsibilities

You'll lead and develop a team of HR and Employee Relations specialists, overseeing the delivery of complex ER matters across a large and dynamic organisation. Working closely with senior leaders, you'll provide expert advice on people-related issues, deliver meaningful reporting and insights, manage risk, and contribute to executive-level decision making. You'll also partner with legal and business stakeholders on sensitive employee relations matters, including external proceedings and dispute resolution when required.

A key focus of the role is driving continuous improvement across ER frameworks, policies, processes, templates, and ways of working. You'll help shape best-practice advisory services, monitor legislative developments, build capability across leaders and the ER team, and play an active role in developing people initiatives that support both business outcomes and employee experience.key focus of the role is driving continuous improvement across ER frameworks, policies, processes, templates, and ways of working. You'll help shape best-practice advisory services, monitor legislative developments, build capability across leaders and the ER team, and play an active role in developing people initiatives that support both business outcomes and employee experience.

About You

• 7+ years' experience in Employee Relations, Industrial Relations or a closely related field within a complex organisation.

• Demonstrated experience leading and developing specialist HR or ER teams.

• Tertiary qualifications in HR, Employee Relations, Employment Law or a related discipline.

• Strong working knowledge of employment legislation, industrial instruments and workplace policies.

• Experience managing complex ER matters and dispute resolution processes.

• Sound understanding of the Fair Work framework and relevant anti-discrimination legislation.

• Ability to interpret technical ER issues and provide practical, commercial advice.

This is an exciting opportunity to join a large organisation undergoing significant transformation. The business is focused on strengthening people practices, enhancing service delivery, improving reporting and operational efficiency, and building greater capability across leaders and teams.

The environment is fast-paced and evolving, making it well suited to a commercially minded ER leader who enjoys driving change, influencing stakeholders and creating practical people solutions that deliver business outcomes.